A LITTLE HELP FOR YOUR NEXT CHAPTER
Little questions.
Helpful answers.
Everything from choosing a preloved book to payments, delivery, and getting in touch.
Our little bookshop
What is Little Bookshoppe?
We’re a family-owned online bookstore based in Davao City, offering brand-new and preloved books. We ship nationwide and do not have a walk-in store.
Are all books brand new?
We sell both brand-new and preloved copies. Read each listing and check its condition notes, photos, or flex video. Our condition guide explains the grades.
How do I find a title?
Use the shop search or browse a category. If you need help, send us the title, author, or a photo of the book through our contact page.
Orders & payments
How do I place an order?
Add your chosen books to your bag, review your details at checkout, and follow the payment instructions. For Facebook orders, follow your invoice or order link. See the complete steps.
How do I pay?
Pay via QR Ph using a supported online banking or e-wallet app. PayMongo is the payment provider. Use the QR code on your invoice or payment page and enter the exact amount due. Open the payment guide.
How do I send payment proof?
Message our Facebook page with your order or invoice number, the name used for the order, and your receipt showing the amount, date, and transaction reference. Payment is checked manually before processing.
Can I cancel an order?
Unpaid orders may be cancelled. For an already confirmed order, message us as soon as possible for assistance. Please refer to the returns and refunds policy.
Shipping & pickup
Which courier do you use?
We ship from Davao City via J&T Express only. We do not offer Shopee Checkout (SCO), TikTok Checkout (TCO), or rush shipping.
When will my books be shipped?
We dispatch within 2–3 business days after payment confirmation. Courier delivery time depends on your destination and is separate from our preparation time.
How much is shipping?
Shipping depends on your destination and parcel weight. Review the shipping amount shown at checkout or confirmed on your invoice. Some preorder shipping fees are billed separately; follow your invoice instructions.
Can I arrange pickup?
Only Davao City customers may coordinate their own pickup. Message us first and wait until we confirm your order is ready before booking a rider.
Where can I track my parcel?
Use the J&T tracking number we send you on the courier’s website or app. See tracking instructions.
Books, concerns & support
What if my book arrives wrong or damaged?
Message us within 24 hours of receiving your parcel with your order number, clear photos, and an uncut unboxing video. Keep the book and packaging while we review your concern. Read the full policy.
Can I ask for photos or request a book?
Yes. Send the title or product link for a closer look. If you’re looking for a particular book, message us and we’ll do our best to help you find it.
How can I contact you?
Message us through Facebook or email su*****@**************pe.com. Include your order number for order concerns.
